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About Us

Established in 1975 as an independent Field Marketing company, MSF have developed a comprehensive range of services by applying over 30 years experience in the Field Marketing industry. Check out our ‘Services’ to find out more.

MSF is a founder member of the DMA’s Field Marketing Council and one of the few UK Field Marketing companies with ISO 9001 accreditation. This ensures robust disciplines and processes are in place. We value our clients and focus on their needs and are able to react/make change quickly by being well organised and efficient.

Delivering a friendly, bespoke and professional service to all our clients, creating engaging and compelling face-to-face campaigns. Whether it be for long-term, strategic activities or ‘one-off’ projects, our Account Managers will work closely with you at every stage to ensure that we deliver excellence in the field and get you the results you need. Our management team have years of valuable experience across all categories and in all channels.

We offer a unique service through our employment of a full time Field Management team, who work solely for MSF and are located around the UK. Our full time team ensures dedication, enthusiasm and a commitment to driving excellence in the field. With a national database of skilled, reliable and committed field personnel, we have coverage over the whole of the UK and Eire.

By utilising MSF to manage and deliver your campaign, you can have the confidence that you are working in a partnership with a team that has a unique blend of wisdom, ability, expert knowledge and a proven track record.

Mission

Our corporate mission is based upon our values of:

Excellence in Client Service

  • Listen to our clients
  • Make pro-active recommendations
  • Provide innovative solutions, including technology used
  • Strive to exceed client expectations.

Growth through people

  • Communicate and share information both at Head Office and in Field
  • Set clear objectives and provide thorough, focussed and relevant training
  • Provide competitive remuneration to retain the best people. Pay people well and on time.
  • Continuously monitor, measure, motivate and manage.

Strategy – Through pro-active, dedicated client management, application of industry experience, motivation of our field teams and continued investment in improved technology we can achieve excellence in client service.

Our clients benefit from this stability through our continued investment in people and innovation to deliver the best field marketing solution to support their brands or services.

We provide our clients with a flexible and effective range of services including; sales drives, brand experience, in-store demonstrations, product sampling, mystery shopping, merchandising, store development and compliance & retail auditing

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I have worked for MSF from it’s conception. I thoroughly enjoy my work and have a wonderful team working with me both in the field and at Head Office.

Val Winspear
Field Manager

MSF: good service, reliable and efficient. Enquiries are always being answered fast and to the point.

Meister Tools, Germany