• Assess staff commitment and involvement in the product
• Measure your own standards
• See whether your training solutions are working

This process is 100% reliably covert. A highly trained independent staff member poses as a genuine consumer and makes a purchase. Based on this, a full report is written which gives you highly focussed details of your practices.

Remember, this service is not just in-store, we can also mystery shop on the telephone, by mail or over the internet.